Find Your Fastest Systems Win

Take the 3-minute quiz

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Your business isn’t broken, but your processes might be.

Take this quick quiz to diagnose where things are jamming up and get one clear, no-BS action to make everything run smoother without adding more to your plate.

Your fastest win starts here.

Page 1 of 13

It's 7:30 PM and you're out to dinner when a team member texts about a client question. You: Immediately excuse yourself to handle it – the client needs an answer now and only you can provide it. Fire off detailed instructions between bites while your dinner companion pretends not to notice... again. Reply with: "Check our client guidelines doc. Use your best judgment and I'll review tomorrow." Don't even see it until morning because work messages are silenced during personal time.

Page 2 of 13

A new team member asks how to handle a common client request. You: Say "Great question! Check out the process in our wiki. If something's unclear, please improve the documentation for the next person!" Give a detailed verbal explanation, then hover nearby "just in case" they need help. Sigh and handle it yourself because "it's just faster this way." (You've said this at least 37 times this month.) Direct them to your documented process, but find yourself answering a dozen follow-up questions.

Page 3 of 13

If someone asked, "Where do you keep your processes and how-to guides?" you'd say: "We have some Google docs floating around... somewhere. Let me find those for you." "Check our central hub – simple, clear guides that everyone actually uses and updates." "We have a massive Notion workspace with detailed instructions for everything – almost too detailed." "In my head! I've been meaning to write things down, but who has the time?"

Page 4 of 13

When you look at your calendar for next week, it resembles: A patchwork of meetings with tiny gaps that disappear as emergencies inevitably arise. Intentional blocks for strategic work, client time, and sacred white space that rarely gets invaded. A structured schedule with client work and team time, plus a few spots that will probably get filled. A game of Tetris where every block is filled and new ones keep falling faster than you can place them.

Page 5 of 13

Your clients typically contact: Your team first, but issues quickly get escalated to you because "the client specifically asked for you." Your team exclusively. Clients know they'll get excellent service without needing direct access to you. A dedicated client manager, but you still handle the VIPs and complicated situations personally. You directly. Your phone number is basically a 24/7 concierge line to your expertise.

Page 6 of 13

When a client deliverable doesn't meet your standards, you typically: Stay up until 2am redoing it yourself because your reputation is on the line. Send it back with feedback based on your documented quality standards and examples. Provide extensive edits and careful supervision for the revision process. Use it as a coaching opportunity to refine your team's understanding of quality and clarify standards.

Page 7 of 13

If we asked your team "What happens when [Your Name] is unavailable?" they'd secretly say: "Panic. Reschedule. Wait. The show doesn't go on without the star." "Business as usual. We know the vision, have authority to make decisions, and know when to escalate." "We follow the playbook for most situations, but occasionally hit questions we can't answer." "We handle some things but save the important decisions for when they're back."

Page 8 of 13

You wake up with a brilliant idea for your business. What happens next? I get excited and dive straight into execution – who has time for planning when inspiration strikes? I clarify outcomes and constraints, then let my team figure out the best implementation approach. I document the vision and process, then delegate, but find myself frequently course-correcting. I create a detailed plan and personally oversee each step to ensure perfect implementation.

Page 9 of 13

The phrase that best describes your relationship with your business is: "My precious..." (said while stroking your laptop like Gollum) "It's complicated" – like a relationship status that's been unresolved for too long. "Committed partners" – you're still very involved but have established healthy boundaries. "Proud parent of an independent teenager" – you provide guidance but it largely runs itself.

Page 10 of 13

When faced with the chance to delegate an important task, the voice in your head says: "I'll delegate it, but I'll need to closely monitor every step of the process." "I'll delegate it, but I'm already anticipating where they'll need my help." "No one will do it as well as me. The stakes are too high to risk it." "Perfect is the enemy of done. They'll handle it differently but effectively."

Page 11 of 13

Time for a humble brag! Your annual business revenue is approximately: Under $100K (Finding my footing) $100K-$150K (Making waves) $150K-$300K (Established but stretched) $300K-$500K (Successful but scaling hurts) $500K-$1M (Growth mode with growing pains) Over $1M (Thriving but thirsting for more freedom)

Page 12 of 13

How many people help you deliver your services?

Include all contractors, part-timers, VAs, and anyone who contributes to your business, even occasionally.

Just me – solo and doing it all 1-2 team members (I've begun the delegation journey) 3-5 team members (We're a compact powerhouse) 6-10 team members (Coordination is becoming its own job) More than 10 team members (I've built a substantial operation)

Page 13 of 13

Which of these areas would have the biggest positive impact on your business if resolved in the next 90 days? Creating reliable systems that don't depend on me Building a team I can truly trust with important work Managing my time and priorities more effectively Developing a clearer strategic vision for growth Increasing prices/profitability without working more hours

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